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Home> Costs> Hourly Rates> |
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:: CALL OUT
:: HOURY RATES
:: TERMS & CONDITIONS
Telephone:
01932 829189
E-mail: support@abc2xyz.co.uk
Address:
30 Radnor Road
Weybridge
Surrey
KT13 8JU
UK
:: CONTACT US
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Fees & Charges
Our rates start from £45.00 per hour or part thereof, plus VAT, and where we come to you, this includes our travel time i.e. from Weybridge High Street to you and return.
If you are within 10 miles of Weybridge, we don't charge mileage.
Where mileage is charged, it is at the Inland Revenue rates: http://www.hmrc.gov.uk/rates/travel.htm
There is No call out fee, (except for urgent and outside working hours requests).
When we work on your system in our workshops we only charge for “hands-on” time; this means we don’t charge for time when the PC is loading a program, for example.
Normal Working Hours
Monday - Friday
Between 9 am and 5:30 pm
Charges are for labour only and do not include any parts that need supplying, fitting or replacing.
Many workshop services, especially upgrades, are 'fixed fee' and any price quoted, is the price you pay, no extra charges guaranteed. Our fixed fees are based on the time it takes to carry out a given task, assuming that there are no other faults that require attention. We will report any faults found and not make any unspecified repairs, without consulting the customer first.
We will be happy to discuss your computer problems or upgrade requirements.
There is No call out fee, (except for urgent and outside working hours requests).
When we work on your system in our workshops we only charge for “hands-on” time; this means we don’t charge for time when the PC is loading a program, for example.
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Full Computer Service:
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- Clean inside/outside the case
- Check wiring, connections and expansion cards for any loose fittings and replace any missing screws
- Check that all cooling fans are fully operational
- Fit new CMOS backup battery (where required)
- Clean floppy disk drive read/write heads
- Clean laser lens in CD-ROM - DVD - CD-RW drive
- Full PC health check (software diagnostic check-up)
- Optimize the hard disk, checking the partition table, boot records, file structure, directory structure, perform a surface test and fully defragment the contents
- Check the Windows registry, program integrity and shortcuts for bad links etc
- Full Antivirus scan of all fixed hard drives
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£80.00 |
Complete System Software Rebuild:
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- Recover and Backup Data - (Where possible)
- Reload Operating System
- Reload Standard Software - (You MUST provide all Genuine Software CDs/DVDs)
- Microsoft Windows
- Microsoft Office / Works
- Adobe Acrobat
- Mainstream AntiVirus
- Mainstream Firewall
- Broadband Software
- Recover Data
- Update System with all Windows Updates and Software Patches
- Configure
- Firewall
- Antivrus
- Broadband
- E-Mail
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£120.00 |
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abc2xyz Ltd of Weybridge provides IT Support in the Surrey Area:-
Guildford; Kingston; Weybridge; Walton On Thames; Staines; Chertsey;
Farnham; Farnborough; Heathrow; Leatherhead; Richmond. |
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